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Service and Repairs

In the event your Trikaroo requires servicing, please contact Trikaroo service department at 800-679-3415 to begin the process. Our service representative will collect all required information to forward onto www.wsrsolutions.com and service technician will contact you to schedule in home service.

In home Service plans

1 Year Warranty ($100), 2 Year Warranty ($200) and 3 Year Warrany ($300):

This time frame includes all labor from Trikaroo date of sale to original owner’s one, two or three year anniversary.

- The labor warranty will only include manufacturer defects and repairs that are not related to customer abuse and neglect. Parts include motors, controllers and electronics.

- Batteries are not covered under this warranty. This includes dead batteries, charging of the batteries and loose wiring and connections.

- Not included: Wear and tear items such as seats, tires, tubes, wheels, arm pad, arm rests, seat covers and pet abused items. Trikaroo would have the final say if broken parts are covered or not covered if they are deemed customer abuse.

- This warranty is not transferable

 


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